Media Host Privacy Policy

Media Host (referred to as “we,” “us,” or “our” in this policy) is committed to protecting the privacy of our users’ personal information, in accordance with the Protection of Personal Information Act (herein after referred to as “POPIA”). POPIA aims to protect the privacy of personal information by regulating the processing of personal information by public and private bodies.

We collect, use, and disclose your personal information in accordance with POPIA and other applicable laws. We take appropriate technical and organisational measures to safeguard your personal information against loss, theft, unauthorised access, disclosure, copying, modification, or destruction.

This privacy policy outlines how we collect, use, and disclose your personal information when you use our services.

Collection of Personal Information

We collect personal information when you use our services, including but not limited to:

• Your name, email address, and contact information
• Information about your use of our services, including the content you view and interact with
• Your IP address, device information, and location information
• Other information you provide to us, such as feedback or customer support requests.

Use of Personal Information

We use your personal information to:

• Provide you with our services, including monitoring media content on your behalf
• Respond to your customer support requests
• Communicate with you about our services, promotions, and updates
• Analyse and improve our services
• Comply with legal obligations
• Disclosure of Personal Information

We may disclose your personal information to:

• Our service providers who assist us in providing our services
• Law enforcement or government agencies in response to a valid court order, subpoena, or other legal process
• Other parties with your consent or as permitted by law

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, we cannot guarantee the security of your personal information.

Third-Party Websites

Our services may contain links to third-party websites or services that we do not control. This privacy policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third-party websites or services before providing any personal information.

Cookie Policy

Like many other websites, our website uses cookies to improve your user experience and enable certain functions on our website. Cookies are small files that are placed on your computer or device when you visit a website. They help us analyse how you use our website and customise your browsing experience.

Types of Cookies

We use the following types of cookies:

• Essential cookies: These cookies are necessary for our website to function properly. They enable basic functions such as page navigation and access to secure areas of our website.
• Performance cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often and whether they receive error messages. We use this information to improve our website’s performance and functionality.
• Functionality cookies: These cookies remember your preferences and enable certain functions on our website, such as personalized content or language settings.
• Targeting cookies: These cookies track your browsing behaviour and enable us to show you relevant advertising based on your interests.

Managing Cookies

You can control the use of cookies on our website through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or to alert you when a cookie is being placed on your device. Please note that disabling cookies may limit your ability to use certain features of our website.

Third-Party Cookies

Our website may use third-party cookies from partners such as Google Analytics and social media networks. These cookies are used to track your browsing behaviour across different websites and may collect information about your browsing history, preferences, and interests. We do not control the use of these cookies and recommend that you review the privacy policies of these third-party providers.

Updates to the Privacy Policy and Cookie Policy

We may update these policies from time to time. We will notify you of any material changes to these policies by posting these policies on our website or through other means of communication.

Contact Us

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact Samantha Isaacs at samantha@pear.africa.com.